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Frequently Asked Questions

Shopping Information

DO YOU SHIP INTERNATIONALLY?

We ship exclusively within North America, covering the United States, Canada, and Mexico. Unfortunately, we do not offer international shipping outside of these regions at this time. Thank you for your understanding.

WHAT SHIPPING METHODS ARE AVAILABLE?

We're pleased to offer shipping within North America using USPS (United States Postal Service). This service covers delivery to addresses in the United States, Canada, and Mexico. Unfortunately, we do not provide international shipping outside of North America. Thank you for choosing USPS for your shipping needs within the region.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Our shipping method via USPS (United States Postal Service) within North America typically takes between 7 to 10 business days for delivery. Please note that delivery times may vary depending on factors such as destination location and any unforeseen delays in transit. Thank you for your patience as we strive to ensure your package reaches you in a timely manner.

Orders and Returns

HOW DO I PLACE AN ORDER?

When you're ready to complete your purchase, simply proceed to checkout. During checkout, you'll be prompted to provide your shipping address and select your preferred shipping method. For shipments within North America, we utilize USPS (United States Postal Service) for delivery to addresses in the United States, Canada, and Mexico.

Once you've entered your shipping details and selected your shipping method, you'll proceed to payment. We accept various payment methods for your convenience. After completing your payment, your order will be processed, and you'll receive a confirmation email with your order details.

HOW CAN I CANCEL OR CHANGE MY ORDER?

If you need to modify or cancel your order, please contact us as soon as possible. We understand that circumstances may change, and we'll do our best to accommodate your request.

To request changes or cancellations, please reach out to our customer support team via email or phone. Be sure to provide your order number and details of the changes you'd like to make. We'll review your request and provide further instructions accordingly.

Please note that we strive to process orders promptly, so it's essential to notify us of any changes as soon as possible. Once an order has been shipped, we may not be able to make changes or cancellations. Thank you for your understanding, and we appreciate your cooperation.

WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?

For any additional support, please feel free to contact us via email at sahmarket@gmail.com or by phone at 718-839-5008. Our dedicated customer support team is here to assist you with any questions or concerns you may have regarding your order, shipping, or product inquiries. We strive to provide prompt and helpful assistance to ensure your shopping experience with us is seamless and enjoyable. Thank you for choosing HAC!

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